How does the trial credit work?
The trial fee is credited toward the first month when a family enrolls within 14 days.
Policies
FAQ & studio policies
Clear policy answers reduce front-desk load before families enroll: tuition, makeups, recitals, billing, and withdrawal timing.
Review enrollment packetPolicy answers
FAQ content should remove friction before enrollment.
These are static demo answers, but they mirror the support load a real front desk handles every week.
Can parents request makeup lessons?
Yes. Parents can request up to two makeups per term from the portal when notice is given before the cutoff.
When are invoices due?
Monthly tuition is due before the first lesson of each month. The dashboard flags overdue balances.
How do recitals work?
Two main recital cycles are included each year, with smaller studio showcases between them.
Can teachers send lesson notes?
Teacher notes are drafted from the workspace and appear in the parent portal after attendance is confirmed.
What happens after enrollment?
The parent account unlocks schedule, billing, makeup credits, teacher notes, and support messages.
Next step
Book a trial lesson with a matched instructor.
This is a demo CTA. In a real rollout it would connect to routing, calendar, CRM, reminders, and payment.